Infinity POS
Infinity POS for complete retail systems
Infinity is the retail platform BizTracker builds into complete systems for grocery, convenience, liquor and specialty retail. We specify the register, peripherals, setup, training and processing around the way the store runs.
Remote implementation nationwide. Onsite service across Tampa Bay.
What is Infinity POS, and who is it for?
Infinity is a retail point-of-sale platform for retailers who need real inventory control rather than a tablet till. BizTracker specifies the system, installs it, trains the staff and supports it afterwards — which is the part that decides whether a POS project works.
It suits stores whose stock is the business: grocery and deli, convenience, liquor and bottle shops, and specialty retail with deep catalogs. It is a retail platform, so restaurants and bars follow a separate pathway.
- Built around the item fileReceiving, purchase orders, transfers and counts all resolve to one record per product.
- Reporting for an owner, not an analystSales, margin and movement are in the platform rather than in a monthly export.
- Register-level controlCash handling, permissions and item-level age, date and time restrictions sit where the errors actually occur.
- Specified hardwareTerminals, scanners, printers, drawers and scales are chosen for the workflow, not bundled.
Infinity is not the right answer for a full-service restaurant or bar — that is what the LINGA pathway is for — and it is more system than a single-register shop with fifty products needs.
The checkout screen
What the Infinity checkout screen looks like
A capture of the Infinity checkout screen, with the item list and running total on the left and function buttons and a number pad on the right. The button layout shown is one example.
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Item list and totalsEach line shows the code, description, unit, price, quantity and subtotal, with subtotal, tax and total below.
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Function buttonsButtons for actions such as customer, hold, discount and payment sit beside the item list.
One item file
How one product moves through Infinity
Infinity keeps one record per product, and every step below updates it. This is the documented flow. What is configured for your store is settled when the system is specified.
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Set up the item
Each product has one record: code or barcode, description, selling price, tax, selling rules, and minimum and maximum quantities. Purchase orders raise the quantity on order against it.
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Receive it
Receiving lowers the quantity on order and raises stock-on-hand. Partial deliveries and back orders are handled, and receiving can update item cost when configured to.
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Sell it
At the register the item record drives the sale: scan, apply its age, date or time restriction, and take the weight from a connected scale where it is a scale item.
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Count it and report on it
Adjustments and committed stock takes update stock-on-hand, and that same data feeds inventory value, purchasing and reporting for the manager.
What to settle before you choose a retail POS
Whatever you are comparing, ask each vendor the same questions and get the condition with every answer. Below is what Infinity documents, with the condition that goes with it. For other systems, see POS software comparisons, desktop or tablet POS and what a POS system costs.
| Order to count in one record | Quantity on order rises with purchase orders and falls as stock is received. Stock-on-hand follows sales, receiving, adjustments and committed stock takes. Inventory module of the Infinity Help. |
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| Reorder suggestions | Minimum and maximum quantities can be kept for each item and are used to suggest re-orders. Set per item. |
| Partial deliveries and back orders | Partial receiving and back orders are documented. Inventory module. |
| Cost updates at receiving | Receiving can update item cost. Only when the system is configured to. |
| Physical counts | Manual or portable-terminal counts, a variance review, and then accepting the count commits the adjustments. Counts can be scheduled and scoped. Counting hardware depends on the specific model. |
| Age, date and time restrictions | Item records can restrict a sale by customer age, date or time. The rule sits on the item. How the register prompts the cashier is not stated here, so ask to see it in a demo. |
| Weighed items | A scale item takes its weight from the connected scale, and tare is supported. Scale compatibility depends on the specific model. |
| Labels | Labels can print when price changes are applied and while merchandise is received. Printer compatibility depends on the specific model. |
| Customer accounts and layaway | Charge accounts, regular customer accounts and layaway, with payments made and the balance owing. Customers module. |
| Setup and support | Remote implementation nationwide and onsite across Tampa Bay. Support is weekdays, 9 to 5, and is not a 24/7 service. Standard technician support is charged by the hour unless a support plan or other agreement covers it. |
Source: the Infinity RMS Help. Where this table says to confirm with us, the behavior is not documented well enough to state here.
Check Infinity against your own item file
Tell us what you sell, how many registers you run and what is on the counter, and we will show Infinity set up for your kind of store.
At the register
What the cashier sees at checkout
Infinity uses the item record to drive what happens at the register: identify the product, apply its selling rules, handle weighed items where required, take payment and finish the transaction.
Scan or enter the item
Inventory managementInfinity item records hold the product code or barcode, description, selling price, tax and other selling attributes used by the POS. Alternate scan codes can also be stored against the same item.
Apply age and time restrictions to the item
Age-restricted itemsInfinity can control when an item may be sold, including products restricted by customer age and products allowed only during a defined time period.
Weigh scale items at the sale
Hardware for InfinityFor a scale item, the connected weighing device supplies the value used by Infinity POS. Tares can also be configured so container weight is subtracted where the item requires it.
Take cash or card without rebuilding the sale
Merchant processingCash stays tied to the till, while BizTracker can configure integrated card processing so the payment flow stays with the POS transaction instead of becoming a separate re-keyed step.
Finish the sale with receipt and cash control
Cash managementInfinity supports POS print layouts for receipts, and its cash-management configuration can assign drawers and accountable users so cash can be reconciled against the lane or operator.
In the back office
What the manager works with after the sale
Infinity Back Office connects the item file, stock-on-hand, purchasing, receiving, stock counts, reporting and cash control instead of treating them as separate records.
Maintain the item file and replenishment rules
Inventory managementThe stock-item record is the central place for product information. Minimum and maximum quantities can be maintained by item and used when Infinity suggests or calculates replenishment quantities.
Order and receive merchandise
Purchase ordersInfinity tracks quantity on order from purchase orders and reduces it as stock is received. Receiving can also update item cost when configured to do so.
Keep stock-on-hand tied to real movements
Stock takeInfinity automatically maintains stock-on-hand when stock is sold, received, manually adjusted or changed by a committed stock take, so the inventory record follows the movements that actually occurred.
Use inventory data in reporting and analysis
ReportingStock-on-hand feeds inventory value, reporting and analysis, purchasing and receiving, so the manager can work from the same operational data used by the store.
Reconcile drawers and accountable users
Cash managementAdvanced Cash Management can assign cash drawers and accountable users, supporting a controlled handoff and reconciliation process rather than an anonymous till balance.
Per-register plan
What goes into an Infinity system
Each quote is built per register from the same five layers. The exact hardware and services change with the store; the structure does not.
Retail platform
Infinity software is the retail platform at the center of the system.
Checkout station
Hardware for InfinityThe register or terminal and the core counter hardware needed to ring a sale.
Workflow peripherals
Hardware for InfinityScanning, label printing, weighing and customer-facing devices are added only where the workflow needs them.
Setup and training
Installation and trainingConfiguration, item-file work, training and go-live are scoped with the system, remotely nationwide or onsite across Tampa Bay.
Processing and support
Merchant processingFor Infinity, merchant processing runs through one of two paths, Bold or Hybrid. Support is available weekdays, 9 to 5, and its scope is defined with the system before the quote is finalized.
What moves the cost of a retail POS project
We do not put a figure on a system before we know what it has to do. These are the factors that change the quote. What a POS system costs explains them in more detail.
| Number of registers | Each quote is built per register. More lanes means more of every line below. |
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| Hardware chosen | Terminal, scanner, printer, drawer and scale are specified for the workflow, not bundled. Reusing equipment you own depends on the specific model, and we check before quoting. |
| Item file and data conversion | Moving an existing item file and history onto Infinity is scoped with the system. The more clean data you bring, the less setup work. |
| Training and go-live | Remote or onsite, scoped and quoted with the system. Onsite visits apply across Tampa Bay. |
| Card processing path | Bold or Hybrid, chosen after a person reads a current statement. No rate is promised before then. |
| Ongoing support | Weekdays, 9 to 5. Hourly unless a support plan or other agreement covers it. |
No price, rate or saving is stated on this page.
Setup and support
How an Infinity system is set up and supported
Where the store is decides who can stand at the counter on go-live day. It does not change the work, the team or the support hours.
Remote implementation, nationwide
Installation and trainingItem file, programming, training and go-live handled remotely for stores anywhere in the country, with hardware shipped configured rather than set to defaults.
Onsite across Tampa Bay
Showroom and local supportInstallation and service at the counter where a visit is the right answer, and a showroom to see a complete system running before buying one.
Support hours, stated plainly
SupportSupport is available weekdays, 9 to 5. It is not a 24/7 service; outside those hours you can leave a message.
What support costs
Support and its rateStandard technician support is charged by the hour unless a support plan or other agreement covers it, and the rate is published on the support page. Installation, training and project work are scoped and quoted separately.
Payments
Card processing for an Infinity system
Payments are best planned with the system rather than after it. For Infinity, BizTracker offers two processing paths, Bold and Hybrid, and which one fits is decided from your statement and your counter, never from a headline rate.
Two paths: Bold and Hybrid
Merchant processingThe two processing paths BizTracker offers for an Infinity system. Which one fits depends on how the store takes payment and what its current statement shows.
A statement read before anything is recommended
Statement reviewOne recent monthly statement, fee detail included, read by a person before either path is recommended. No rate is promised before then.
Integrated with the sale, or beside it
Separate terminal or integratedProcessing can run through the POS, so the amount comes from the sale rather than from a keypad, or through a standalone terminal where that genuinely suits the counter better.
Changed with the system, not after it
Installation and trainingPayment devices, testing and the cutover are planned with the Infinity go-live, so the store does not change software and processing at two different times.
Questions about Infinity
Can BizTracker install a POS system remotely?
Yes. Remote implementation covers setup, item file, programming, training and go-live, and it is how we serve retailers outside Tampa Bay. Onsite installation and service are available across Tampa Bay.
Can I reuse the scanners and printers I already own?
Sometimes, and it depends on the specific model rather than on the category. We check the equipment you actually have and tell you before quoting, rather than assuming either way.
What does a complete system cost?
We will not put a figure on a system before we know what it has to do. The system is specified first and quoted against the store. What a POS system costs sets out what moves the number.
Does Infinity handle card processing?
Yes, as part of the system. For Infinity, BizTracker offers two processing paths, Bold and Hybrid, and recommends between them after reading a current statement. Processing can run through the POS or through a standalone terminal beside it, and no rate is promised before the statement is read.
What are the support hours for Infinity?
Weekdays, 9 to 5, remotely for stores anywhere and onsite across Tampa Bay. It is not a 24/7 service; outside those hours you can leave a message.
Is Infinity right for a restaurant or bar?
No. Infinity is a retail platform. Restaurants and bars follow the separate LINGA pathway, which is built for tables, tabs, kitchen routing and online ordering.
Can I see Infinity running before I buy?
Yes. A demo walks through a working system set up for your kind of store, remotely wherever you are or in person at the Tampa Bay showroom.
Build an Infinity system around your store
Start with what you sell, how many registers you run and what is already on the counter.
Review the payment setup too
You do not have to change processors to buy or replace a POS system. We can compare standalone, semi-integrated and fully integrated payment options, review your current statement, and confirm whether an eligible approved project can receive up to $500.