Complete systems
A complete POS system, working on day one
Software, lanes, counter hardware, the payment path and the people who set it up. A system is all five working together — which is why we sell it that way rather than as a list of parts you assemble.
Nationwide remote implementation. Tampa Bay onsite service and showroom.
What is a retail POS system?
A retail point-of-sale (POS) system is the software and counter hardware a store uses to ring up sales, take payment, and keep the item file, stock levels and sales reports in one place. A cash register records a sale. A POS system also records what was sold, what is left on the shelf and what each line earned.
For a store with a large item file, that record is the part that matters most. It is what ordering, counts and reports are built on, which is why a retail POS is specified around the item file and the counter, not around a screen.
- SoftwareSales, inventory and reporting share one item file.
- Counter hardwareScanner, receipt printer, cash drawer and scale, specified per lane.
- Payment pathIntegrated or separate card processing, decided with the system.
Which pieces a store needs depends on how it sells. A single-lane shop that only needs to total a sale can be well served by a register; the case for a POS grows with the number of items, lanes and locations.
What is included in a complete POS system?
A register and its software, however many lanes the store needs, the peripherals each counter uses, a payment path, and the implementation work that turns all of it into something staff can run on a Monday morning. Leaving any one of those out is what produces a system that technically works and practically does not.
The part most often left out of a quote is the last one. An item file that nobody built and staff nobody trained is why a good system has a bad first week.
- The platform, not just a tillInventory and reporting are what the platform is for, not a spreadsheet beside it.
- Every lane the store actually needsLane count is sized against the busiest hour.
- The peripherals per counterScanning, printing, cash and weighing are what staff touch.
- A payment path decided with the systemIntegrated or separate is a workflow decision.
- The implementation work, namedItem file, programming, training and go-live are the project.
This page does not price a system or list what a package contains. Scope decides the number, and the specification comes before the quote rather than after it.
Which path fits which kind of store
BizTracker sells more than one kind of system. This is the plain version of where each one applies, so you can tell quickly whether this page is the right one.
| Retail store that sells from an item file | A complete system built around Infinity POS. Grocery, convenience, liquor and specialty retail. This page. |
|---|---|
| Restaurant or bar | LINGA, a separate restaurant path. Restaurants and bars do not run on Infinity. |
| Store keeping a register | A SAM4S cash register, with programming. For when a register is still the right level of technology. |
| Counter equipment only | Printers, scanners, scales and cash drawers. Models are checked against the system they will connect to. |
Not sure which row you are? Describe the store and a person will tell you, before any quote.
The counter
What sits on the counter
The counter is one of the five parts. These are examples of the hardware it is specified around; the terminal, lane count and peripherals are chosen with the store.
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Receipt printerStar Micronics TSP143IIILAN Thermal Receipt Printer, Ethernet (LAN), Auto-Cutter, Internal Power Supply, Gray
Prints the customer receipt at checkout.
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Barcode scannerDatalogic QuickScan D2220 Handheld 1D Barcode Scanner, USB Kit, Black
Reads item barcodes at the lane.
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Counter scaleCAS PDN-30 POS Interface Scale, 30 lb Capacity, RS-232C and USB
Weighs items that are sold by weight.
Examples only. Every configuration is specified for the store before it is quoted.
From first call to go-live
How a complete system comes together
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Tell us how the store works
What it sells, how many lanes it runs, the item volume, the peripherals, what it runs today and the problems you want solved.
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We specify the system
Software, checkout hardware, peripherals, the payment path, setup, data work, training and implementation.
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Review it with a person
Walk through the recommendation, see the software, change the scope and decide what should go ahead.
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Configure, train and go live
The project moves from a list of parts to a working system, with a defined handoff to support.
Walk through your store with a person
Bring the lane count and what is on the counters today. We will review a recommended system, and you can see the software before you decide.
What "complete" is meant to prevent
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Hardware arrives and nothing is configured
A box of equipment is not a system, and the store still cannot trade.
Programming and item file are part of the build, not a later purchase.
Item file setup -
Staff meet the system on go-live morning
The first week is spent coping instead of selling.
Training happens before go-live, deliberately.
Installation and training -
The old data never makes it across
Years of item history abandoned because nobody scoped the move.
Data conversion scoped from an actual export.
Data conversion -
The network was nobody’s job
Lanes drop and each vendor blames the other.
Network setup is named work with an owner.
Network setup -
Support is a question nobody asked before buying
The first real failure becomes an emergency.
Who answers, and when, is agreed as part of the system.
Support
Questions about complete systems
What does a complete POS system cost?
We specify the system first and quote against that, so the number is attached to something real. What a POS system costs sets out what moves the number.
Can I buy just the software?
Yes, and plenty of stores do — particularly when existing hardware carries over. We check what you already have before specifying replacements.
Do I have to buy everything at once?
No. A replacement is usually staged, and which lanes move first is part of the specification.
Is installation included?
Implementation is quoted as part of the system rather than assumed. What it involves depends on the item file, the lane count and whether data has to move.
Do you sell outside Tampa Bay?
Yes. Systems are sold and implemented nationwide, remotely. Tampa Bay additionally gets onsite service and a showroom.
Put the system together around your store
What it sells, how many registers it runs and what is on the counter today. That is where a specification starts.