Tampa Bay
POS systems for Tampa Bay retail, liquor, grocery and convenience stores
If you are in Tampa Bay, you get the things distance normally takes away: a showroom to stand in, somebody who can come to the counter, and a local office to call. This page is about what that is actually worth.
Pinellas County, Hillsborough County, Tampa and St. Petersburg.
What does a local POS company give you that a remote one does not?
Three specific things, and it is worth being precise because the rest of the work is identical either way. You can see a system running before you buy it. Somebody can be at the counter when the problem is physical — a lane down, a drawer that will not open, a cable nobody can find. And the office you are calling is in the same time zone and the same market, so the person answering knows what a Florida liquor store has to deal with.
What local does not change is the work that decides whether a system succeeds: the item file, the programming, the training and the reporting. That is the same work wherever it is performed from, which is why we do it remotely for the rest of the country without calling it a lesser service.
- A showroom you can stand inSeeing a system run answers questions a page cannot.
- Onsite service across the areaSome faults are physical and need hands on the counter.
- A local officeSame market, same hours, same understanding of the trade.
- The configuration work is identicalItem file and training do not improve by being nearby.
Onsite visits are a Tampa Bay service, across Pinellas County, Hillsborough County and the surrounding area including Tampa and St. Petersburg. If you are unsure whether you are in range, ask before assuming.
Who this is for
Tampa Bay businesses we set systems up for
Different trades, one platform, and the setup is what differs.
Retail and specialty stores
Specialty retail POSItem files, barcode scanning, receipt and label printing, customer accounts and reporting.
Liquor stores
Liquor store POSAge verification at the register and tight per-line margins. How bottles, packs and cases will be set up is checked against Infinity before quoting, rather than assumed.
Grocery stores
Grocery POSDepartments, lanes, scales, deli and produce labelling, receiving and shrink.
Convenience stores
Convenience POSFast checkout, item-level age restrictions and a long tail of SKUs. Infinity supports SNAP EBT and eWIC workflows, and whether a particular store can use them depends on its SNAP retailer authorization, its state WIC agency, the processor and the payment device.
Restaurants and bars
Restaurant POSA separate pathway built on LINGA rather than on the retail platform.
Multi-location businesses
Inventory managementConsistent item files and departments across stores, so head-office reporting means something.
What Tampa Bay businesses call us about
-
Inventory cannot be trusted
Ordering is guesswork and nobody believes the stock figure any more.
Trace it back through item setup and receiving instead of counting again.
Inventory guides -
Checkout is too slow at the worst time
A Saturday queue is the thing a customer remembers about the shop.
Scanning, scales and payment through one workflow instead of three devices and a re-keyed total.
Barcode scanning and labels -
Support is hard to reach
A fault becomes a lost afternoon because nobody calls back.
A local office, weekday hours, and onsite across the area when it genuinely needs a visit.
Support -
Hardware keeps causing problems
A lane that fails weekly is a lane the staff have stopped trusting.
Specify the counter as a whole and replace what is actually failing, not what is easiest to sell.
Hardware for Infinity -
Another location is opening
Two stores describing products differently produce reports nobody can compare.
Standardize the item file and the hardware before the second store opens.
Item file setup
Tampa Bay questions
Which areas do you cover onsite?
Pinellas County, Hillsborough County and the surrounding Tampa Bay area, including Tampa and St. Petersburg. If you are not sure whether you are in range, ask us rather than assuming.
Can I see a system before buying one?
Yes. There is a showroom in Tampa Bay where you can see a complete system running with the peripherals attached.
Are you a local company?
Yes — a local office and showroom, working with point-of-sale since 1996. We also sell and implement nationwide, remotely.
Do you handle restaurants as well as retail?
Yes, through a separate pathway. Restaurants are built on LINGA rather than on the retail platform, because they are a different job.
What does a project actually involve?
Reviewing the business, designing the setup, configuring and testing it, then training and supporting the people who use it. Onsite where that helps, remote where it does not matter.
Can you help if we already have a system?
Often yes. We take over support for existing equipment where we can, and plan a replacement where that is genuinely the better answer.
Book a look at a system, or ask us to look at yours
Tell us where the store is and what it runs today. If you are in the area we can arrange a showroom visit or come and see it.