Quick service
Quick-service restaurant POS, built on LINGA
A quick-service counter is judged on the line. The order has to be entered fast, with its modifiers, and reach the kitchen as it was placed — from the counter, from the web and from a kiosk, into the same queue. BizTracker builds quick-service systems on LINGA, its restaurant platform, and specifies, installs, trains and supports them itself.
Remote setup and training nationwide. Onsite service across Tampa Bay.
What should a quick-service POS handle?
Speed at the counter without losing the order. Quick item entry with modifiers and combos, orders from every channel arriving in one queue, and a kitchen that works from the order rather than from a receipt. For quick service, as for other restaurants and bars, BizTracker uses LINGA rather than the Infinity retail platform.
The thing that slows a quick-service counter is rarely the till. It is the second person checking what "no onions, extra sauce, make it a combo" was supposed to mean, and the order that arrives on a tablet nobody is watching.
- Entry that keeps up with the lineQuick buttons and modifiers, not a search box.
- One queue for every channelCounter, online and kiosk orders belong in the same kitchen queue.
- The kitchen works from the orderA display shows what was entered, in the order it arrived.
- One team for setup, training and supportThe same model as BizTracker’s retail systems.
How your own menu is built in LINGA — combos, modifier groups, the way a substitution prices — is worth seeing in a demo on your menu before you choose any system, ours included.
What quick-service owners bring us
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The line moves faster than the order entry
Staff take the order twice, or take it wrong.
Quick buttons, modifier groups and combos built around the menu as it is actually ordered.
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Online and kiosk orders arrive somewhere else
Somebody re-keys them at the busiest moment of the day.
Orders from every channel route into the same system and the same kitchen queue.
Online ordering -
The kitchen works from a rail of paper
Tickets fall, get reordered, or get made twice.
Orders can route to a kitchen display instead.
Kitchen display -
The menu lives in the old system
Nobody wants to rebuild a menu by hand.
What moves depends on what the current system can export, so the conversion is scoped from a real export before anything is committed.
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Card processing is a separate relationship
Reconciliation and disputes involve two vendors.
Processing integrated with the POS.
Credit card processing
LINGA POS
What to see in a quick-service demo
A quick-service counter sells speed and accuracy at the same time. Ask to see these done on your own menu before you choose a system, ours included.
A combo, modified
Ask for a combo to be entered with a substitution and a special instruction, priced, and sent to the kitchen — timed against the person doing it today.
The rush hour screen
Ask to see the order screen as a new member of staff sees it, and how long it takes them to find the six items they will ring up most.
Three channels, one queue
Counter, online and kiosk orders. Ask to see all three arrive in the kitchen queue in the order they were placed.
The kitchen display
Orders can route to a kitchen display rather than to a printed ticket, so the kitchen works from the order as it was placed. Ask to see a full lunch queue on the screen, not an empty one.
Pickup and the shelf
Ask what the counter sees when an online order is ready, and how the customer is told.
What the manager reads
Ask for the report a manager would actually open after a shift, and whether it answers what sold and what it made.
Set up remotely, or onsite in Tampa Bay
Restaurant systems follow the same implementation and support model as retail: setup and training can be handled remotely nationwide, with onsite installation and service across Tampa Bay.
Quick-service POS questions
Which POS does BizTracker use for a quick-service restaurant?
LINGA, BizTracker’s restaurant platform. Quick-service and fast-casual concepts, like other restaurants and bars, do not go through Infinity, which is the retail platform.
Will it speed up the line?
How fast your counter runs depends on the menu, the staff and the layout as much as on the software, so nobody should quote you a figure. What a demo can show is how many taps a common order takes on your own menu, and that is worth measuring against what you do today.
Do online and kiosk orders come into the same system?
Yes. On LINGA, online orders route into the same system rather than arriving on a separate tablet that somebody re-keys during service.
Can orders go to a kitchen display instead of a printer?
Yes. Orders can route to a kitchen display rather than to a printed ticket, so the kitchen works from the order as it was placed.
Can card processing be integrated?
Yes, and it is worth doing for the same reason as in retail: one system to reconcile and one number to call. If current card processing is part of the decision, start with a statement review.
Can our menu be moved from the system we have now?
What moves depends on what the current system can export, so the conversion is scoped from a real export before anything is committed.
Does BizTracker set up quick-service systems outside Tampa Bay?
Yes. Restaurant systems follow the same implementation and support model as retail: setup and training can be handled remotely nationwide, with onsite installation and service across Tampa Bay.
Talk to us about a quick-service system
A short conversation about the menu, how orders come in and what the counter runs today is usually enough to say what fits.