Tampa Bay
Merchant processing for Tampa Bay businesses
Card processing sold locally usually means a person you can reach. What it should also mean is a statement somebody reads line by line before saying anything about it, and a payment setup that fits the system already on your counter.
Remote nationwide, onsite across Tampa Bay. No rate quoted before somebody has read your statement.
What does local merchant processing actually get you?
Somebody who will read your current statement with you and explain it, and who can stand at the counter if the payment device is the problem. BizTracker supports businesses across Pinellas and Hillsborough onsite, and the rest of the country remotely. The processing itself is chosen from what your statement shows and from how your POS takes payment, not from a price list.
A local supplier is worth having for the unglamorous half: a terminal that stops taking chip cards on a Saturday, a batch that does not settle, a member of staff who needs showing twice. That is the part remote-only providers are worst at, and it is most of what actually happens.
- The statement is read firstNothing sensible can be said about cost before it is.
- Onsite across Tampa BaySome payment problems are physical.
- The POS decides the setupHow the amount reaches the device is the design question.
- Nothing is promised about priceA figure offered before reading a statement is a guess.
We do not publish rates, and we do not promise savings. Whether a change is worth making is a question about your statement, and we will not answer it before reading one.
What we do locally
How a Tampa Bay processing review runs
Four steps. The first one is the statement review.
Read the statement
Statement reviewLine by line, with you, in plain language. The BizTracker Merchant Statement Review is free and there is no obligation to switch processors.
Look at the counter
Terminal or integratedWhat rings the sale, what takes the card, and whether those two are connected. Locally, that can be done in person.
Check what is possible
Merchant processingFor an Infinity system BizTracker offers two processing paths, Bold and Hybrid. Where a store uses Hybrid, it is the same commercial program, rate structure and merchant agreement whether the store runs Infinity or a restaurant on LINGA.
Say what we would do
Including, often enough, that the current arrangement is fine and nothing needs to change.
What Tampa Bay merchants bring us
-
The statement is unreadable
Nobody in the business can say what is being charged, or for what.
We read it with you and explain the lines, whatever you then decide.
Statement review -
Support is a phone tree in another time zone
A failed batch on a Saturday becomes Monday’s problem.
Support answered by people who can see how your store is set up, and onsite across Tampa Bay.
Support -
The terminal and the register never talked
Every card sale is typed twice and reconciled by hand at close.
The payment path is designed with the POS rather than bolted beside it.
Terminal or integrated -
A program was set up that nobody explained
Staff cannot answer a customer’s question about their own receipt.
Whether a cash discount, surcharge or dual pricing program can apply depends on the processor and program, card-network requirements and the law where you trade — and the receipts have to show it correctly.
Merchant processing
Tampa Bay processing questions
Do you only work with businesses in Tampa Bay?
No. Setup, training and support are delivered remotely nationwide; Tampa Bay is where we also come to the counter.
Do you charge for the statement review?
No. The BizTracker Merchant Statement Review is free and there is no obligation to switch processors.
Which processors do you work with?
For an Infinity system BizTracker offers two processing paths, Bold and Hybrid. Restaurants and bars run on LINGA, which is processor-flexible where its own evidence supports it, and where a venue uses Hybrid it is the same commercial program as on the retail side.
Can you take over support for the processing we already have?
Sometimes, and sometimes not — it depends on who the account is with and what the contract says. We read that before suggesting anything.
What do you need from us?
One recent processing statement, and a short description of the counter: what rings the sale, what takes the card, and how many lanes there are.
Send one statement
One recent processing statement is enough to say what you are paying for today, whether the setup fits your counter, and whether a change is worth making at all.