Mobile food

Food truck POS, built on LINGA

A truck has no building. The menu changes with what was bought that morning, the connection is whatever the pitch has, and the whole counter packs away at the end of the night. BizTracker builds mobile systems on LINGA, its restaurant platform, and specifies, installs, trains and supports them itself.

Remote setup and training nationwide. Onsite service across Tampa Bay.

What should a food truck POS handle?

A short menu that changes often, a line that has to keep moving, and a connection you do not control. An item the truck has run out of should come off the screen, and the night’s takings should be readable by event rather than by till. For mobile food, as for other hospitality, BizTracker uses LINGA rather than the Infinity retail platform.

The two questions a truck asks that a restaurant does not are what happens when the signal drops, and how long it takes to be trading again after parking. Both are worth settling before buying anything.

  • A menu that changes dailySomebody has to edit it from a phone, not from an office.
  • Run out means off the screenThe worst order of the night is the one taken for something the truck finished an hour ago.
  • Takings by eventThe question a truck asks is whether that pitch was worth doing again.
  • One team for setup, training and supportThe same model as BizTracker’s retail systems.

What your own setup does when the signal drops depends on the software, the payment path and the connection you have at the pitch, so it is confirmed against those rather than answered in general here.

What truck operators bring us

  • The connection at the pitch is unreliable

    Payments stall in front of a queue.

    What the system and the payment path do without a connection is confirmed before the season rather than during it.

    POS failover and backup internet
  • Editing the menu means going back to a laptop

    The board says one thing and the till says another.

    Who can change the menu, from what, is a setup decision worth making before the first service.

  • Items run out and stay on the screen

    Orders taken for food the truck no longer has.

    Availability turned off at the counter by whoever noticed.

  • Every event blurs into one number

    Nobody can say which pitches are worth returning to.

    Sales readable by day and by service, so an event can be judged on its own.

  • Card processing is a separate relationship

    Reconciliation and disputes involve two vendors.

    Processing integrated with the POS.

    Credit card processing

LINGA POS

What to see in a food truck demo

A truck sells in short bursts, outdoors, on somebody else’s connection. Ask to see these before you choose a system, ours included.

  • Tonight’s menu, changed

    Ask for an item to be added and another taken off, from the device you would actually have in the truck.

  • Run out, mid-service

    Ask how an item is taken off the screen, how fast, and who is allowed to do it.

  • A queue of walk-ups

    Ask for three orders in a row with modifiers and tips, timed. That is the service.

  • The signal drops

    Ask what happens to an order and to a card payment when the connection goes, and get the answer from the processor rather than the demo.

  • Packing up

    Ask what closing down looks like, and what has to happen before the truck can be driven away.

  • Was the pitch worth it

    Ask for the report that answers that question for one night, because it is the one a truck opens most.

Set up remotely, or onsite in Tampa Bay

Restaurant systems follow the same implementation and support model as retail: setup and training can be handled remotely nationwide, with onsite installation and service across Tampa Bay.

Food truck POS questions

Which POS does BizTracker use for a food truck?

LINGA, BizTracker’s restaurant platform. Mobile food businesses, like other hospitality, do not go through Infinity, which is the retail platform.

What happens when the signal drops?

It depends on the software, the payment path and the connection at the pitch, and the honest answer is that it has to be confirmed against yours. We ask the processor as part of the review, because that is the half of the question people forget to ask.

Can the menu be changed from a phone?

Ask to see it in the demo from the device you would actually have in the truck, and ask who else is allowed to do it. Both answers matter more on a truck than they do in a restaurant.

Can we take orders ahead for an event?

That is what online ordering does, and it applies to a pitch as much as to a shop front. On LINGA, online orders route into the same system rather than arriving on a separate tablet that somebody re-keys during service.

Can card processing be integrated?

Yes, and it is worth doing for the same reason as in retail: one system to reconcile and one number to call. If current card processing is part of the decision, start with a statement review.

We run more than one truck. Does that change anything?

It changes what you want out of reporting more than what happens at the counter: the question becomes which truck, which night and which menu. Say so early so the system is set up that way from the start.

Does BizTracker set up mobile systems outside Tampa Bay?

Yes. Restaurant systems follow the same implementation and support model as retail: setup and training can be handled remotely nationwide, with onsite installation and service across Tampa Bay.

Talk to us about a truck system

A short conversation about the menu, the pitches you work and what the truck runs today is usually enough to say what fits.